Returns
Returns & Refunds
Hey! We just want you to be happy with your new leggings ❤️
Since everything is made just for you, we don’t accept returns or exchanges unless something’s gone wrong on our end.
✨ What We Can Help With:
- Got a damaged item?
- Wrong design or wrong size delivered?
- Something that doesn’t look like the product you ordered?
Just email us within 7 days at [your email] with a photo and your order number — we’ll sort it out with a refund or replacement, promise.
🚫 What We Can’t Do:
Because your leggings are made-to-order:
- We can’t offer refunds if you order the wrong size, style, or color
- We don’t accept returns for change of mind
So double-check our size guide (we made it super clear!) before you click buy.
✨ Local Rules
We follow the refund laws in your country. If your region requires us to offer a refund, we will honor that — just reach out within the legal time frame.
✨ Store Credit (Optional)
We sometimes offer store credit, depending on the situation — reach out and we’ll see what we can do!
✅ Summary of What to Do
Situation | What to Do | Outcome |
---|---|---|
Wrong/damaged item | Email us w/ photos | Free replacement or refund |
Ordered wrong size/color | Not eligible | Please check size guide before ordering |
Refund laws apply | Contact us | We’ll follow local laws |
💌 Any questions or issues? We're here for you: studio@scarfhold.com